Innovation Partner for Manufacturing and Family-Run SMEs
Building capability, clarity, and commercial traction from insight to market.
I work alongside SME and family-run manufacturers and product businesses as an external innovation partner — bringing hands-on support in customer insight, value proposition design, pricing strategy, and product execution that makes it to market.
Most established businesses have no shortage of ideas — they’re drowning in them.
The real challenge? Getting those ideas from whiteboard to market. Teams are stretched. Insights stay buried. Strategic decisions stall. And leaders are left wondering: Are we backing the right products? Are we even solving the right problem?"
That’s where I come in.
I bring a design-led, collaborative approach that connects strategy to execution — helping you:
Re-focus your team
on what really drives value.
Make faster, better decisions
about where to invest your time and resources.
Turn customer insights into product traction,
not PowerPoint slides.
Build capability
so your team can keep doing it long after I step out.
Whether you need to sharpen your strategy, test new ideas, or get a new product ready for launch, I work alongside your team as an external partner — without the overhead of a full-time hire.
How I Work
My work sits at the intersection of strategy, innovation, and capability building.
It’s equal parts thinking and doing.
Each engagement blends:
Facilitation
Uncover and translate collective insight through collaborative sessions.
Frameworks
Bringing structure to complex decisions.
Execution support
Applying strategy to customer insight, pricing, and go-to-market plans.
Who I Work With
I work best with family-run or founder-led manufacturing and product-based businesses — the ones balancing growth, legacy, and the next big opportunity.
Most of my clients sit between $5 M – $20 M in turnover, have great ideas on the table, and need a trusted strategic partner to help turn intent into impact.
How To Start
- Book a no-obligation free call
- We’ll dig into your key challenges
- If we’re a match, I’ll provide you with a proposal with options to suit your business
If your business is ready to find its next edge, without another consultant report gathering dust:
let’s talk.
If you’re ready for a chat, you’re welcome to jump straight into my calendar. Book a time that suits you!
Alternatively, you can send me a message:
Services
Hi, I’m Olivia Ratten — I help you make data-driven decisions as a team strategically for faster market impact.
My background spans design, marketing, sales, and product strategy inside a family-run pet food manufacturing business, and I’ve served on industry boards leading strategic repositioning efforts. But more importantly, I know what it’s like to sit in a room full of smart people with great ideas… and no clear way forward. That’s the problem I’m here to solve.